We've received word from a few folks that when they tried to add individual students to their account, they had trouble with the "save" button being grayed out after they have added their information. The issue is that you must fill all of the fields and then click out of the final one for the save button to become clickable again. For a 22-second demonstration of this, check out this video.

You can see at the 13-second mark of that video how all of the fields have been completed, but the user hasn't clicked out of the final field, so the save button is not yet clickable. At the 16-second mark, the user clicks out of the final field, and then the save button is active again. Hopefully this easy fix helps anyone having trouble with this issue.

If you need any additional support, contact us at support@rocketspelling.com, and we'll be happy to help!